Providing excellent medical expertise, health management, and life care services
In the "New normal”, your customers and employees are more concerned than ever about their health. That’s why AXA Partners provide excellent medical expertise, health and life care services to give your customers peace of mind when dealing with medical care issues.
Our solutions fall into four main categories: health services, including home care and teleconsultation ; TPA (Third party Administration) management and optimization of medical expenses ; “out of pocket”, health services sold on a stand alone basis ; and corporate health services, such as providing prevention and detection services.
- 100,000100,000medical cases
managed each year
- 11Million individuals
covered by AXA Partners’ Second Medical Opinion
- 6969the Net Promoter Score
of teleconsultations in France (February 2021)
The right offer wherever your customers live
The pandemic has raised health to the forefront of your customers’ concerns. But their specific needs vary depending on different national health care systems. Wherever your customers and operations are, you’ll find the appropriate health services in our wide range of offers, from ready-made to co-built solutions.
Offer reassurance in the case of serious illness or surgery
When facing a serious illness or complicated surgery, your customers are less likely today to accept unquestioningly the original diagnosis. With Second Medical Opinion, you can provide them with quick access to a reliable second opinion by directing them to specialized medical care experts who can advise them on treatment options.
Meeting the health concerns of individuals
Angel is our personal health assistant in France that gives a seamless healthcare experience. This includes access to a pluridisciplinary team of doctors, as well as nurses, psychologists, dieticians and social workers, who provide answers to their health and insurance related questions. In addition, the team can organize services included in the health insurance plan, such as teleconsultations or arranging home care.
Access to healthcare anywhere, anytime
Time saving, reassurance, tranquility, easy access. A global support, from a simple question to a medical diagnosis with a prescription. AXA was the first private company to launch remote medical consultations, accessible 24/7 to 5 million French (BonjourDocteur) and 500,000 Belgian customers (DoctorsOnline).
Providing a comprehensive care pathway
Our health offers have been designed to provide valuable protection to your customers, whatever their medical needs, and wherever they are in the world. This increases the number of touchpoints you have with them and reinforces customer loyalty.
Our range of solutions
Health ServicesLife care services, teleconsultations, medical assistance and repatriation, Second Medical Opinion, pet insurance, teleassistance, management of serious bodily injury, funeral assistance, etc.
TPA (Third Party Administration)Domestic and international management of medical expenses, access to medical network with selected providers at negotiated prices and easy access.
Out of pocketPrepaid and adaptive package of health services to complement private medical insurance or public health systems’ coverage.
Corporate healthPrevention and well-being, psychological support and crisis management, check-up, vaccination campaigns and on-site medical support.
Jean Kramarz
Head of Business Line Health
AXA Partners has entered the new age of Health Services: from on line to offline medical solutions, with omnichannel customer experience and a variety of business models: inclusion, on-demand depending on what suits better the customer and the distributor. This is absolutely unique in the industry.
More inspiration to enchant your customers
